Alexa Error Message: "Something Went Wrong"

Causes of the Error

If you're experiencing this error with Alexa, there are several possible causes:

• Device connectivity issues
• Software glitches
• Account-related problems

Troubleshooting Steps

To resolve the issue, try the following steps:

1. Restart Alexa and your router: This simple step can often fix temporary glitches.
2. Check Wi-Fi connection: Ensure Alexa is connected to a strong and stable Wi-Fi network.
3. Clear Alexa app cache: Go to your device's app settings and clear the cache for the Alexa app.
4. Update Alexa: Make sure your Alexa devices are running the latest software updates.
5. Contact Amazon support: If the above steps don't resolve the issue, reach out to Amazon support for assistance.